Qiwa Transfer Process 2026: Step-by-Step Guide to Accept Request

With the introduction of the Labor Reform Initiative (LRI) in Saudi Arabia, changing jobs has become significantly easier for expatriates. The Qiwa Platform is now the primary gateway for handling sponsorship transfers, often allowing employees to move to a new company even without the current employer’s consent under specific conditions. In this guide, we will walk you through the step-by-step process of accepting a transfer request on Qiwa and the new rules for 2026.

Related: Before you start the transfer, make sure your residency status is clear by reading our Saudi Iqama Guide 2026.

Eligibility Criteria for Qiwa Transfer

Before initiating a transfer, ensure you meet the following requirements:

• Your Iqama must be active (or within the allowed grace period).
• You must have a documented Labor Contract on the Qiwa platform.
• There should be no pending legal violations or Huroob (absent from work) status against you.

Note: If your contract has already expired, the transfer process is much simpler. For more details, read our post on Qiwa Contract Expired but Iqama Valid.

Step-by-Step: How to Accept a Transfer Request on Qiwa

Once your new employer sends a transfer request, follow these steps to accept it:

1. Login to Qiwa: Visit Qiwa.sa and log in using your Absher credentials or the National Single Sign-On (IAM).
2. Select Individual Account: After logging in, choose your Individual Account to access personal labor services.
3. Go to Employee Transfer: From the dashboard, navigate to the “Employee Transfer” service.
4. View Pending Request: You will see the transfer request sent by your new employer. Click on “View Request” to see the details.
5. Review the New Contract: This is the most critical step. Carefully check your new salary, job title, and notice period.
   Tip: Learn how to check your labor contract online for a detailed walkthrough.
6. Accept or Reject: If you agree with the terms, click “Accept.” You will receive an OTP on your registered mobile number. Enter it to finalize your acceptance.

Transfer Without Employer Consent (New Rules)

Under the updated Saudi Labor Law, you can transfer to a new employer without the current Kafeel’s permission in the following cases:

• If your current labor contract has expired.
• If the employer fails to pay your salary for three consecutive months. (See: What to do if Kafeel does not pay salary).
• If your Iqama or Work Permit has expired.
• If the employer is in the “Red” zone of the Nitaqat system.

Notice Period and Transfer Fees

Notice Period: If your current contract is still valid, you must serve the notice period (usually 60 or 90 days) specified in your contract after accepting the request on Qiwa.

Transfer Fees: It is important to know that the New Employer is legally responsible for paying the sponsorship transfer fees. The employee is not required to pay any fees for the transfer.

Frequently Asked Questions (FAQs)

1. Can I cancel a transfer request after accepting it?
Once you accept the request and it moves into the notice period or processing stage, it is very difficult to cancel. Always review the contract thoroughly before clicking accept.

2. What if the request is not showing on my Qiwa account?
Ensure that the new employer has entered your correct Iqama number and that their company is eligible to hire new staff under the MHRSD regulations.

Conclusion

The Qiwa transfer process has empowered expats in Saudi Arabia by providing more flexibility and transparency. By following the correct legal steps and staying informed about your contract, you can ensure a smooth transition to your new job. If you have any questions, feel free to ask in the comments below!